Please use this identifier to cite or link to this item: http://192.168.98.239:8080/jspui/handle/1994/1254
Title: Reengineering of service delivery process: a study of NGO sector in Assam
Researcher: Barthakur, Bhaskar Jyoti
Guides: Baruah, Papori
Keywords: Business Administration;NGO Forum;Service industries;Assam;India--Assam
Award Date: Aug-2015
Department: Department of Business Administration
Publisher: Tezpur University
Upload Date: 29-Jan-2019
Series/Report no.: T432;
Pagination: xv, 240p.
URI: http://192.168.98.239:8080/jspui/handle/1994/1254
Appears in Collections:Theses

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01_title.pdfTitle page11.31 kBAdobe PDFThumbnail
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02_certificate.pdfCertificate of the Supervisor265.25 kBAdobe PDFThumbnail
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03_declaration.pdfDeclaration by the Researcher182.67 kBAdobe PDFThumbnail
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04_abstract.pdfAbstracts186.97 kBAdobe PDFThumbnail
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05_preface.pdfPreface19.06 kBAdobe PDFThumbnail
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06_acknowlegdement.pdfAcknowlegdements92.04 kBAdobe PDFThumbnail
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07_contents.pdfTable of contents23.62 kBAdobe PDFThumbnail
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08_list of tables figures.pdfList of tables & figures56.25 kBAdobe PDFThumbnail
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09_chapter1.pdfChapter 1: Introduction114.82 kBAdobe PDFThumbnail
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10_chapter2.pdfChapter 2: Review of Literature382.1 kBAdobe PDFThumbnail
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11_chapter3.pdfChapter 3: Research methodology225.12 kBAdobe PDFThumbnail
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12_chapter4.pdfChapter 4: Overview of the organizations studied223.99 kBAdobe PDFThumbnail
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13_chapter5.pdfChapter 5: The strategic planning of NGOs: assessing the efficacy236.77 kBAdobe PDFThumbnail
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14_chapter6.pdfChapter 6: Reaching out the needy through service delivery: present status in the studied NGOs1.88 MBAdobe PDFThumbnail
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15_chapter7.pdfChapter 7: Evaluating knowledge management and organizational performance289.24 kBAdobe PDFThumbnail
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16_chapter8.pdfChapter 8: Identifying the gaps and the need for reengineering66.06 kBAdobe PDFThumbnail
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17_chapter9.pdfChapter 9: Findings, suggestions and conclusion59.66 kBAdobe PDFThumbnail
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18_bibliography.pdfBibliography99.53 kBAdobe PDFThumbnail
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19_questionare.pdfQuestionnaire600.77 kBAdobe PDFThumbnail
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