Customer-driven services management /
Balachandran,S
Customer-driven services management / Balachandran,S. - New Delhi: Response books, 1999. - 333p;26cm
Includes bibliographical references.
0761993711
658.812 BAL
Customer-driven services management / Balachandran,S. - New Delhi: Response books, 1999. - 333p;26cm
Includes bibliographical references.
0761993711
658.812 BAL