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The complete idiot's guide to great customer service /

Karr, Ron

The complete idiot's guide to great customer service / Ron Karr and Don Blohowiak. - New Delhi : Prentice-Hall of India Pvt. Ltd., ©1997. - xxvi, 326 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0028619536 9780028619538 8120314123 9788120314122


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658.812 / KAR

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