The complete idiot's guide to great customer service /
Karr, Ron
The complete idiot's guide to great customer service / Ron Karr and Don Blohowiak. - New Delhi : Prentice-Hall of India Pvt. Ltd., ©1997. - xxvi, 326 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0028619536 9780028619538 8120314123 9788120314122
Customer services
Customer relations
658.812 / KAR
The complete idiot's guide to great customer service / Ron Karr and Don Blohowiak. - New Delhi : Prentice-Hall of India Pvt. Ltd., ©1997. - xxvi, 326 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0028619536 9780028619538 8120314123 9788120314122
Customer services
Customer relations
658.812 / KAR