Service operations management : (Record no. 59949)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00838nam a22002657a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 109459 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | IN-TzU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240506102132.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230712t2014 nyu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9789356067400 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | IN-TzU |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| Book number | SER |
| 245 10 - TITLE STATEMENT | |
| Title | Service operations management : |
| Sub Title | improving service delivery / |
| Statement of responsibility, etc | Robert Johnston, Michael Shulver, Nigel Slack and Graham Clark |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Fifth edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New York : |
| Name of publisher | Pearson Education Limited, |
| Year of publication | 2021. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 609p. ; |
| Dimensions(size) | 23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Service industries. |
| Form subdivision | Management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Johnston, Robert. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Shulver, Michael. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Slack, Nigel. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Clark, Graham, |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Textbooks |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library, TU | Central Library, TU | Textbook Section (Consult Shelf-Guide to locate the book) | 06/05/2024 | 658 SER | 109459 | 06/05/2024 | Textbooks |