Service management : operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons and Mona J. Fitzsimmons

TextLanguage: English Publication details: New York, NY : McGraw-Hill Education, 2019. Description: xx, 520 pages : illustrations ; 29 cmISBN: 9789355324870Subject(s): Service industries | ManagementDDC classification: 658

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
Textbooks	Central Library, TU Textbook Section (Consult Shelf-Guide to locate the book)	Central Library, TU	658 BOR (Browse shelf(Opens below))	Available		109238

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Includes bibliographical references and index.

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