Creating customer value: the synergy between after sales service and maintenance / Gureja,Gopal K.
Material type:
TextLanguage: English Publication details: New Delhi: Tata McGraw Hill, 1997. Description: xxxi,393p;26cmISBN: 0074631454DDC classification: 658.812 GUR
| Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Textbooks
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Central Library, TU Textbook Section (Consult Shelf-Guide to locate the book) | Central Library, TU | 658.812 GUR (Browse shelf(Opens below)) | 1 | Available | 9285 |
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| 658.812 FIT New Service development: creating memorable experiences / | 658.812 GAB Consumers and services / | 658.812 GUP Managing customers as investments : the strategic value of customers in the long run / | 658.812 GUR Creating customer value: the synergy between after sales service and maintenance / | 658.812 KAR The complete idiot's guide to great customer service / | 658.812 LIN Building customer loyalty / | 658.812 LIN Building customer loyalty / |
Includes bibliographical references.
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