The customer only rings once / Cochrane,Pat.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Central Library, TU Textbook Section (Consult Shelf-Guide to locate the book) | Central Library, TU | 658.812 COC (Browse shelf(Opens below)) | 1 | Available | 10450 |
Total holds: 0
Browsing Central Library, TU shelves, Shelving location: Textbook Section (Consult Shelf-Guide to locate the book) Close shelf browser (Hides shelf browser)
658.812 BAL Customer-driven services management / | 658.812 CAR Customer care: trainer's guide / | 658.812 CAR Customer care: trainer's guide / | 658.812 COC The customer only rings once / | 658.812 CUR Customer marketing: how to improve the profitability of your customer base / | 658.812 FIT New Service development: creating memorable experiences / | 658.812 GAB Consumers and services / |
Includes bibliographical references.
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