The complete idiot's guide to great customer service / Ron Karr and Don Blohowiak.
Material type:
TextLanguage: English Publication details: New Delhi : Prentice-Hall of India Pvt. Ltd., ©1997. Description: xxvi, 326 p. : ill. ; 24 cmISBN: 0028619536; 9780028619538; 8120314123; 9788120314122Subject(s): Customer services | Customer relationsDDC classification: 658.812
| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Textbooks
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Central Library, TU Textbook Section (Consult Shelf-Guide to locate the book) | Central Library, TU | 658.812 KAR (Browse shelf(Opens below)) | Available | 13971 |
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| 658.812 GAB Consumers and services / | 658.812 GUP Managing customers as investments : the strategic value of customers in the long run / | 658.812 GUR Creating customer value: the synergy between after sales service and maintenance / | 658.812 KAR The complete idiot's guide to great customer service / | 658.812 LIN Building customer loyalty / | 658.812 LIN Building customer loyalty / | 658.812 LYN Customer loyalty and Success / |
Includes bibliographical references and index.
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