Payne, Adrian The essence of services markting / Adrian Payne. - New Delhi : Prentice Hall of India, 1995. - x, 253 p. : ill. ; 23 cm. - Prentice Hall Essence of Management series. . Includes bibliographical references and indexes. ISBN: 8120309146 9788120309142 Subjects--Topical Terms: Management.Servicees marketing.Marketing. Dewey Class. No.: 658.8 / PAY