TY  - BOOK
AU  - Smirnov,M[et..al]
TI  - Quality of futire Internet services
T2  - LNCS 2156
SN  - 3540426027
U1  - 004 LEC 
PY  - 2001///
CY  - Berlin
PB  - Springer
N1  - Includes bibliographical references
ER  -