Rao, N. Janardhan <br/><br/>
Knowledge management in the services sector / 
Rao, N. Janardhan. 
 - India:  The Icfai University Press,  2006. 
 - x,305p.;24cm 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>8131405028 
<br/><br/><label>Dewey Class. No.: </label>658.403 RAO