TY  - BOOK
AU  - Vilanilam, J. V.
TI  - More effective communication: a manual for professionals
SN  - 0761993630
U1  - 658.45 
PY  - 2000///
CY  - New Delhi
PB  - Sage Publications India Pvt. Ltd.
KW  - Communication
N1  - Includes bibliographical references
ER  -