Fearn-Banks, Kathleen <br/><br/>
Student workbook to accompany crisis communication: a casebook approach / 
Fearn-Banks, Kathleen. 
 - 4th ed 
 - New York:  Routledge,  1996. 
 - 116p;24cm 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0415881777 
<br/><br/><label>Dewey Class. No.: </label>659.2 FEA