TY  - BOOK
AU  - Ramasamy, Subburaj
TI  - Total quality management / 
SN  - 9781259001413
U1  - 658.4013 
PY  - 2012///
CY  - New Delhi : 
PB  - McGraw Hill Education India Pvt. Ltd., 
KW  - Management
KW  - Total quality management
KW  - Quality control
N1  - Includes bibliographical references and index
ER  -