TY - BOOK AU - Norman, Don TI - The design of everyday things SN - 8120309804 U1 - 155.911 PY - 2004///. CY - New York PB - Basic groups KW - Industrial design--Psychological aspects KW - Human engineering KW - Psychology KW - Industrial design--Social aspects KW - Cognitive psychology KW - Design--Psychological aspects N1 - Includes bibliographical references. ER -