Manager's toolkit : the 13 skills managers need to succeed / - Boston, Mass. : Harvard Business School Press, c2004. - xvii, 328 p. : ill. ; 24 cm. - The Harvard Business Essentials. . Includes bibliographical references and index. ISBN: 1591392896 9781422118689 Subjects--Topical Terms: Management.Supervision of employees. Dewey Class. No.: 658 / MAN