TY  - BOOK
TI  - Manager's toolkit : : the 13 skills managers need to succeed 
T2  - The Harvard Business Essentials
SN  - 1591392896
U1  - 658 
PY  - 2004///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Management
KW  - Supervision of employees
N1  - Includes bibliographical references and index
ER  -