Arogyswamy,Bernard <br/><br/>
Value directed management: organizations,customers and quality / 
Arogyswamy,Bernard. 
 - New Delhi:  Wheeler publishing,  1993. 
 - xv,230p;26cm 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>8185814783 
<br/><br/><label>Dewey Class. No.: </label>658.1 ARO