Morris,Steve <br/><br/>
Connecting with your customers / 
Morris,Steve. 
 - London:  Pitman publishing,  1996. 
 - x,198p;25cm 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0273616854 
<br/><br/><label>Dewey Class. No.: </label>658.834 MOR