Understanding services management : integrating marketing, organisational behaviour, operations, and human resource management / edited by William J. Glynn and James G. Barnes.
Material type: TextLanguage: English Publication details: New Delhi: Prentice Hall of India, 2006. Description: xviii, 485p. : ill. ; 25 cmISBN: 812032935xSubject(s): Service industries -- Management | Customer services -- Management | MarketingDDC classification: 658Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Textbooks | Central Library, TU Textbook Section (Consult Shelf-Guide to locate the book) | Central Library, TU | 658 UND (Browse shelf(Opens below)) | 1 | Available | 30204 |
Total holds: 0
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