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Customer care: trainer's guide / Carter,Wendy. by Carter,Wendy. Series: Training Workshop LibraryEdition: 1st ed.Material type: Text Language: English Publication details: New Delhi: Kogan Page, 1996Availability: Items available for loan: Central Library, TU (2)Location, call number: Textbook Section (Consult Shelf-Guide to locate the book) 658.812 CAR, ...
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Managing organisational change: trainer's guide / Carter,Wendy. by Carter,Wendy. Material type: Text Language: English Publication details: New York: McGraw-Hill, 1994Availability: Items available for reference: Central Library, TU: Not for loan (1)Location, call number: Reference Book Section (Consult Shelf-Guide to locate the book) 658.1 CAR.
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